FAQs

How long does delivery take?

Delivery times vary depending on the product and your shipping address.

• Standard Shipping: 5–8 business days

• You’ll receive a tracking number via email once your order is shipped.

What payment methods do you accept?

We accept all major payment methods, including:
Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
All payments are processed securely through encrypted gateways.

Can I return or exchange an item?

Yes! We want you to love what you buy. If you’re not satisfied with your purchase, you can request a return or exchange within 30 days of delivery, provided the item is unused and in original packaging.
Please visit our Return Policy page or contact our support team for assistance.

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking link. You can use that link anytime to check your delivery status.

I made a mistake in my order — can I change it?

If your order hasn’t been shipped yet, we’ll be happy to help update your details or cancel it. Contact our customer support team as soon as possible at support@ezoneglobl.us

Do you offer customer support?

Absolutely! Our friendly support team is here to help with any questions about orders, payments, or products.
You can reach us via:

Email: support@ezoneglobal.us